Terms and Conditions

The team at LuxeBusinessCards.com warmly welcomes you. We provide customized services primarily to the US market and worldwide. We are pleased to customize products according to your preferences, giving you complete freedom on our website. However, we would like you to exercise your rights while abiding by the terms and conditions outlined in this document.

If you do not agree to these terms, we kindly request that you discontinue using our website and/or services.

Acceptance of Terms

By continuing to use our website, you consent to our terms. We assume that you have thoroughly read, understood, and agree to comply with them.

We reserve the right to review, edit, and revise these terms whenever required. The updated conditions become effective immediately upon posting. Therefore, we encourage you to revisit this page from time to time to stay informed of any modifications.

Products and Services We Deliver

The core of our business is to provide customized solutions for luxury branding essentials, catering to both individuals and organizations. Our product range includes premium:

  • Business Cards
  • Business Card Sleeves
  • Letterheads
  • Envelopes
  • Event Invitations

In addition to these items, our deliverables also include:

  • Design consultation
  • Digital art mock-up

When you sign up for our services, we assure you of high-quality materials and top-notch results. While we are committed to excellence, we are not responsible for any damage caused by the shipping service provider. If you receive an incorrect or damaged product, we kindly request that you submit your complaint at the earliest possible opportunity with supporting evidence so we can address the issue promptly.

Payment Terms

  • Upfront Payment: Due to the customized nature of our services, the full payment must be made upfront. While we provide you with a quote after reviewing your project details, the final invoice may include additional charges if further services are requested.
  • Payment Confirmation: You are required to confirm your payment with proof of transaction. We will not commence the design process for your customized items until payment confirmation has been received.
  • Unpaid Invoices: Products will not be delivered until all invoices are cleared. If you have any outstanding charges, we reserve the right to withhold delivery.
  • Late Payments: Orders with late payments will incur a percentage charge on the invoice, depending on the duration of the delay.

Intellectual Property Rights

  • Ownership of Designs: Any design or template that we create remains the sole property of LuxeBusinessCards.com. We may use these designs to showcase on our website for marketing and promotional purposes. However, the design files provided by clients remain their property, and we have no authority over them.
  • Protection of Intellectual Property: No entity is allowed to use, distribute, share, or reproduce our artwork without explicit consent. If we detect any such misuse, we will take strict legal action as required.

Revision Policy

We strive to meet your expectations by delivering the anticipated results. While we offer unlimited, free revisions, these are subject to the following terms:

  • This revision opportunity is available only for customized designs, not the purchased items.
  • Once you approve the design and the production phase begins, no further changes can be made.

Refunds Policy

You may be eligible to claim a refund under the following conditions:

Full Refunds: You will receive a full refund if we have not yet started working on your project.

Partial Refunds: You may receive a partial refund if we have already started working on your order, based on the scope of the project.

Item Does Not Meet Expectations: You may request a refund or online credit if the delivered item does not meet your expectations.

Non-Eligibility for Refunds: However, you are not eligible for a refund under these circumstances:

  • If you fail to provide a valid reason or supporting information.
  • If delays are caused by late feedback or payment processing on your part.

Refund Process

To claim a refund, you must submit your request in writing, providing an appropriate reason or supporting proof. Our team will review your application and determine whether it qualifies for a refund.

Limitation of Liability

While we are committed to delivering accurate, high-quality products, LuxeBusinessCards.com cannot be held liable for any damages, losses, or issues arising from the use of our products or services that are beyond our control. This includes, but is not limited to, damages caused by shipping delays, incorrect information provided by the client, or external factors such as third-party service disruptions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in the United States.